zakie 10th birthday-2
Our sweet, beautiful Zakie! Taken on her 10th Birthday, April 1, 2007
FAQ

As questions arise, we will add topics to this page.

Topics Covered Below:

  • Payment Providers and Options
    • Checkout
  • Shipping Options
    • International Shipping
    • Packaging
  • Inventory Control
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Payment Providers & Options
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Description: Our current methods of payment.
  • Credit Card transactions via secure  gateway: AuthorizeNet  (online or phone)
  • Paypal Account
  • Offline invoice sent via Google Checkout
  • Pay by Check

Our easiest form of checkout is through our secure gateway provided by AuthorizeNet. You can quickly place your order and complete checkout within their system. We accept Visa, Mastercard and American Express payments. Credit card payments can also be taken over the phone. Choose the "pay by check" option at checkout and call us at 813-469-0371 to complete your order.

PayPal is automatically set up within our payment processing gateway as an option. PayPal allows deductions from your checking account or from your available funds.

Google Checkout allows sending invoices to customers (via e-mail). Send us your complete name and address and the products you wish to order. We will prepare your invoice and send it via Google Checkout. (Full integration with Google Checkout is scheduled for late 2007)

Our final option is Pay by Check. You may complete your order through checkout and use this option if you prefer to complete your credit card purchase over the phone (we will call you) or you can send a check by mail. We will automatically receive a copy of your order and hold your products (for a reasonable amount of time) until your payment arrives. Checks should be sent to: Rising Phoenix Enterprises, P.O. Box 82, Odessa, FL 33556-0082. Please allow 10 days from receipt of your check to process the order.

Shipping Options
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The following shipping options are supported within our store:

USPS

  • First Class Mail
  • Priority Mail
  • Parcel Post
  • Express Mail
  • International Air: First Class and Priority (4 lbs or more is automatically Priority)

Calculate postage before entering the "Checkout" phase and you will be provided with various services for the shipment of your order based on your delivery time expectations.

Inventory Control
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Our store is equipped with automatic inventory control.
When technology is being kind to both of us, you will receive a automatic notice if the product is out-of-stock. Very few instances will occur that would provide a buyer with incorrect inventory, however, in most cases we can have additional products ordered and received in a weeks time.